All sales are final, no returns or cancellations. Replacement key for your Ride1up electric bike. Keys are made to order and estimated delivery time is 1-2 weeks for most bikes, with the exception of the Prodigy models which take 3-5 weeks. PLEASE INCLUDE YOUR 3 DIGIT KEY #(NUMBER) AFTER YOUR NAME IN THE SHIPPING FIELD AT CHECK OUT. LOCATED ON YOUR BIKE LOCK'S CYLINDER Prodigy models use a 4 digit key (Please note that estimated delivery timelines are 3-5 weeks)