Your complete guide to finding the best gear, understanding our process, and getting support for your purchase.
GearChase.com is NOT a retailer. We are an aggregator that helps you compare prices from hundreds of stores like REI, Amazon, and Backcountry.
Because we do not stock or ship items, we cannot process returns or view your order history.
We use sophisticated data feeds to pull product listings and prices from our network of authorized retailers in real-time. We sort these options to display the lowest available price, allowing you to compare deals instantly without visiting twenty different websites.
Prices on Amazon and other retailers change by the minute. While we update our data frequently, there may be a slight lag.
Common reasons for differences:
Disclaimer: Product prices and availability are accurate as of the date/time indicated on the retailer's site and are subject to change.
The vast majority of listings are New. If a retailer offers a "Used" or "Refurbished" item (like REI's Used Gear section), we endeavor to label it clearly. Always confirm the condition on the retailer's checkout page.
Your order confirmation comes from the retailer (e.g., Dick's Sporting Goods, Cabela's), not from GearChase. Please check your spam folder for an email from the specific store where you completed the checkout.
GearChase does not have access to tracking numbers. You must use the tracking number provided in the Shipping Confirmation email sent by the retailer.
Yes. GearChase never handles your credit card information. When you click "Buy," you are redirected to the retailer's encrypted, secure checkout system to handle the financial transaction.
GearChase cannot process returns because we did not sell you the item.
To return an item:
If you found a bug on our website or have a question about our technology, we're here to help.
Contact GearChase